Healthcare ERP Implementation Case Study: Business Technology Consulting
Software implementation requires strategy, planning, and organizational harmony. This is particularly the case when implementation is enterprise-wide and impacts all functional areas of an organization. Often however, surprises occur and must be dealt with in a calm but urgent manner. The experts in the EKS&H Business Technology Consulting group can assist your organization with software implementation in a variety of ways including: initial planning, execution, issue resolution, and completed process optimization.
In the past year, Doug Askam and his team provided some of these very services to a project manager of a regional health care service provider in Colorado.
Challenges that may occur during software implementation:
Transaction Process Interruption. One of the most significant issues affecting this implementation was that the billing and invoice process (which sends statements to patients and insurance companies) had ceased.
Activity Recording Issues. During an implementation it can be challenging to maintain the daily record-keeping. Employees at this organization reported an inability to enter services provided into the software system.
Implementation Team Friction. Software implementation can create a high pressure environment. Project team meetings for this implementation had grown tense and volatile.
To read the entire case study and learn more about how the EKS&H Business Technology Team helped this organization, click here.
Doug Askam, CPA, CITP, is a Partner in the Business Technology Consulting group at EKS&H and can assist with the software implementation at your company. Doug can be reached at (303) 740-9400 or email@example.com.